Our website addresses are:
Our privacy officer can be contacted here
We collect the information you provide to us directly when you communicate with us through our contact forms, sign up for newsletters, participate in surveys or contests, fill out team rider related forms or interact with our apps. This is the information you choose to provide us.
Furthermore, we collect anonymous information from visitors to our sites to monitor traffic and to keep our sites as safe as possible. We collect information such as web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request. We would like to make you aware that tools do exist to allow you to browse websites anonymously, however, this will mean that we will be unable to provide you with a more customised experience.
To help us build the best possible content, we might receive a confirmation when you open emails from Severne, if your computer supports such capabilities.
Images uploaded through our surveys, team rider forms and online contests might have embedded location data (EXIF GPS) included. Visitors who do not wish to include this data should remove this data.
Images uploaded through team rider forms are subject to release of owner rights and may be used by our team throughout the Severne websites or social media channels.
When contact forms are used on Severne websites, an email is generated to our team. That email along with the information provided within is stored on our email server.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use Google Analytics to gather traffic information on our website.
Google Analytics is used with anonymous IP information enabled. This means that Google will reduce the IP address of users within Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
The IP address transmitted by the user’s browser is not merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly. Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offer and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
Further information on data use by Google, possible settings and objections can be found in Google’s data protection declaration (https://policies.google.com/technologies/ads) and in the settings for the display of advertisements by Google (https://adssettings.google.com/authenticated).
Who is your data shared with?
Severne will not share any personal information with any third party. We do, however, work with third party service providers for mailing lists, surveys and contests. We only work with third party providers who comply with our privacy practices.
With your consent, other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
How long Severne keeps your data
For users that register on our website, take part in surveys/contests and use our apps, we store the personal information they provide. Our administrators have access to this information and can edit/delete it at any time. Users can contact our privacy officer to have their data deleted.
What rights you have over your data
If you have an account on this site, have left comments, participated in surveys, filled out team rider forms or taken part of any contest on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Please contact our privacy officer for any enquiries
Where we send your data
Comments placed on Severne sites may be checked through an automated spam detection service.
We use Google ReCaptcha v2 for spam detection on our contact forms. For more information visit https://developers.google.com/recaptcha
Your contact information
If you´ve signed up for our mailing list, your contact information is stored indefinitely unless you request to be taken off our mailing list.
How we protect your data
We use Cloudways managed cloud hosting platform for our website. SSL security is used to ensure encryption of the transmissions between server and client. For more information visit https://www.cloudways.com/
What data breach procedures we have in place
In the case of a data breach, all affected users will be notified within 72 hours of the discovery of the data breach.
What third parties we receive data from
We collect no data from third-party providers.
What automated decision making and/or profiling we do with user data
We use data collected to track our website performance, improve our customer experience and to be able to provide the most relevant content to visitors across our sites and social media channels.